<root>
  <section id="p1" name="home">
    <p1t1>&lt;P&gt;&lt;SPAN class="one"&gt;&lt;B&gt;Western Smash Repairs&lt;/B&gt;was established in 1974 and has today developed into one of the leading motor vehicle accident repair companies within Sydney.&lt;BR&gt;&lt;BR&gt;We are a family owned and operated business with our main workshop being located at Seven Hills in Northwest Sydney.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="one"&gt;At Western Smash Repairs, we&amp;nbsp;understand it can be a very difficult time having gone through the experience of being involved in a motor vehicle accident and the last thing you need to worry about is the quality of repairs to your pride and joy.&lt;BR&gt;&lt;BR&gt;Our experience &amp;amp; knowledge in all areas of accident repairs has helped us build and maintain an extensive customer base from the private individual owner to large corporate and commercial fleet clients.&lt;BR&gt;&lt;BR&gt;&lt;B&gt;Western Smash Repairs&lt;/B&gt;holds a number of Insurance Company and manufacturer preferred repairer accreditations and is recognised by all leading motor vehicle insurers. &lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="one"&gt;We are also recommended by a large number of Motor Vehicle Dealerships.&lt;BR&gt;&lt;BR&gt;Our main objective is to provide the highest level of customer service whilst returning your vehicle to its pre accident condition and upholding all manufacturer standards of quality and safety, in the shortest time period possible.&lt;/SPAN&gt;&lt;/P&gt;</p1t1>
    <p1t2>&lt;SPAN class="two"&gt;Had an Accident?&lt;/SPAN&gt;</p1t2>
    <p1t3>&lt;SPAN class="two"&gt;See our Accident Assist&lt;BR&gt;&lt;BR&gt;Corporate &amp;amp; Fleet Services&lt;BR&gt;&lt;BR&gt;News &amp;amp; Community Support &lt;/SPAN&gt;</p1t3>
  </section>
  <section id="p2" name="about us">
    <p2t1>&lt;span class="one"&gt;Having been in the same location for 39 years, our business has always aimed to provide quality motor vehicle accident repairs to the highest standard possible.&lt;br&gt;&lt;br&gt;Our managing director has a simple philosophy behind the repairing of motor vehicles at Western Smash Repairs, to offer quality service and repairs at an affordable and competitive price.&lt;br&gt;&lt;br&gt;Our expert technicians are consistently undertaking technical training in all aspects of the motor vehicle repair and paint process, from chassis and body repairs to the ever changing two pack backed enamel colour matching and painting techniques.&lt;br&gt;&lt;br&gt;A constant study in the latest techniques of the motor vehicle accident repair process back to original factory conditions has provided us with knowledge second to none.&lt;br&gt;&lt;br&gt;The dedicated team of professionals at Western Smash Repairs understand that your vehicle is a valuable investment and not just a car. All our team constantly strive to improve and ease the repair process for all our clients, from customer service and satisfaction to our quality of repairs and through to the delivery of your pride and joy.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Approved Repairer&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="one"&gt;As an approved and recommended repairer for a number of large motor vehicle insurers, Western Smash Repairs receives priority listing by these and all major insurance companies.  All our staff from management through to our repair technicians are all trained in dealing with insurance company representatives to ensure an uninterrupted repair process for your vehicle.&lt;br&gt;&lt;br&gt;We are preferred repairers for a considerable number of small &amp; large businesses organisations encompassing vehicle fleets of 2 to over 200 vehicles and a large number of motor vehicle dealerships. &lt;br&gt;&lt;br&gt;Further to this Western Smash Repairs holds Gold Status with a number of large motor vehicle insurers which demonstrates our commitment to providing a competitive pricing structure, high quality of repairers and exceptional customer service. &lt;br&gt;&lt;br&gt;Western Smash Repairs also have manufacturer recommended repairer status for Peugeot Australia.&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Guarantee&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="one"&gt;Western Smash Repairs provide a written guarantee, which we have stood by since day one for each individual repair carried out and completed.&lt;br&gt;&lt;br&gt;Please note there are minor items NOT covered by our warranty which are:&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="oneA"&gt;(1)	Normal wear &amp; tear. &lt;br&gt;&lt;br&gt;(2)	Damage caused from extreme exposure to natural elements particularly salt water and ultraviolet light. &lt;br&gt;&lt;br&gt;(3)	Damage to new paintwork arising from stone chips, bird droppings, tree sap, environmental fallout &amp; pollutants.&lt;br&gt;&lt;br&gt;(4)	Any damage or failure caused by neglect, abuse, accident, poor or improper maintenance.&lt;/span&gt;&lt;br&gt;&lt;br&gt;</p2t1>
    <p2t2>&lt;span class="three"&gt;&lt;a href="asfunction:_root.more_click_func,0"&gt;&lt;u&gt;MOTOR VEHICLE INSURANCE &amp; REPAIR INDUSTRY CODE OF CONDUCT  &lt;/u&gt;&lt;/a&gt;&lt;/span&gt;</p2t2>
    <p2t3>&lt;span class="one"&gt;Western Smash Repairs is a signatory to the Motor Vehicle Insurance and Repair Industry Code of Conduct.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;The Main Principles of the Code&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="one"&gt;The code is intended to promote transparent, informed, effective and cooperative relationships between smash repairers and insurance companies based on mutual respect and open communication.&lt;br&gt;&lt;br&gt;Insurers and repairers agree to observe high standards of honesty, integrity and good faith in conduction their business with each other and in the provision of service claimants.&lt;br&gt;&lt;br&gt;The Code will provide efficient, accessible and transparent resolution processes for issues arising between individual Repairers and individual Insurers. Insurers and Repairers agree they have responsibility to ensure vehicle repairs are authorised and carried out in a professional manner and to ensure that the safety, structural integrity, presentation and utility of the vehicle are endorsed.&lt;br&gt;&lt;br&gt;Further to this the code also provides the necessary standards in regards to interaction between clients and the related required coverage of necessary warranties.&lt;br&gt;&lt;br&gt;For further detailed information about the code see: &lt;a href="http://www.abrcode.com.au" TARGET="_blank"&gt;&lt;u&gt;www.abrcode.com.au&lt;/u&gt;&lt;/a&gt;&lt;br&gt;&lt;br&gt;To download a complete copy of the Motor Vehicle Insurance and Repair Industry Code of Conduct click on the following link:  &lt;a href="http://www.abrcode.com.au/forms/CodeofConduct.pdf" TARGET="_blank"&gt;&lt;u&gt;www.abrcode.com.au/forms/CodeofConduct.pdf&lt;/u&gt;&lt;/a&gt; &lt;/span&gt;&lt;br&gt;&lt;br&gt;</p2t3>
  </section>
  <section id="p3" name="services">
    <p3t1>&lt;span class="one"&gt;In the unfortunate event of you are involved in a motor vehicle accident, let the team at Western Smash Repairs remove all the stress and hassle.&lt;br&gt;&lt;br&gt;Western Smash Repairs management team can offer advice in all aspects of the repair process and our fully trained and qualified estimators are able to provide written detailed quotations while you wait.&lt;br&gt;&lt;br&gt;Our friendly administration team are readily available to help you where needed in the arranging of the necessary paperwork involved with your insurance claim and the booking process involved with the repairing of your damaged vehicle.&lt;br&gt;&lt;br&gt;At Western Smash Repairs you can contact us 24 hours, 7 days per week to initiate any of our services including;&lt;br&gt;&lt;br&gt;&lt;li&gt;Free detailed written quotations. &lt;br&gt;&lt;br&gt;Specialist repairs of minor or large impact collision repairs to motor vehicles, light trucks, 4WD vehicles and chassis repairs.&lt;br&gt;&lt;br&gt;Arrangement of late model customer replacement vehicles including tradesman vehicles.           (conditions apply &amp;amp; subject to availability)&lt;br&gt;&lt;br&gt;24 hour, 7 days towing service.&lt;br&gt;&lt;br&gt;Paintless Dent Repairs.&lt;br&gt;&lt;br&gt;Minor Scratch and Touch up Repairs.&lt;br&gt;&lt;br&gt;Full Detailing and Polishing Services.&lt;br&gt;&lt;br&gt;Windscreen Replacement.&lt;br&gt;&lt;br&gt;Arrangement of Window Tinting, Wheel Alignments, Tyre &amp;amp; Wheel Replacement of Repairs.&lt;br&gt;&lt;br&gt;Arrangement and Lodgement Assistance with Insurance Claims.&lt;/li&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Technology &amp;amp; Facilities &lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="one"&gt;Quality motor vehicle accident repairs require the most modern and advanced technology and equipment from around the world combined together with the expertise and knowledge of our fully trained technicians.&lt;br&gt;&lt;br&gt;Western Smash Repairs has invested heavily in the purchase and maintaining of the latest equipment and facilities to help with your vehicle’s repair process. Some of which includes;&lt;br&gt;&lt;br&gt;&lt;li&gt;3 state of the art Swedish Caroliner  chassis straightening and measuring systems &lt;br&gt;&lt;br&gt;2 downdraft spray booths and backing ovens for the painting of vehicles and components in a dust free temperature controlled environment. &lt;br&gt;&lt;br&gt;Separate ventilated paint mixing and preparation room.&lt;br&gt;&lt;br&gt;Autorobot electronic measuring system&lt;br&gt;&lt;br&gt;Digital Imaging quoting system.&lt;br&gt;&lt;br&gt;1 x FAN Inverter Water Cooled Spot Welder to reproduce original factory welds.&lt;br&gt;&lt;br&gt;2 x FAN Water Cooled Spot Welders.&lt;br&gt;&lt;br&gt;FAN mig brazing welding equipment.&lt;br&gt;&lt;br&gt;Miracle Repair System Technology.&lt;br&gt;&lt;br&gt;Paintless Dent Technology.&lt;br&gt;&lt;br&gt;Air Conditioned Customer lounge and waiting area.&lt;br&gt;&lt;br&gt;Separate body repair and paint refinishing divisions&lt;br&gt;&lt;br&gt;Fully alarmed and undercover premises in which all clients vehicles are secured outside of business hours.&lt;br&gt;&lt;br&gt;Fleet of Customer replacement vehicles.&lt;/li&gt;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/span&gt;</p3t1>
    <p3t2>&lt;span class="three"&gt;&lt;u&gt;CORPORATE &amp;amp; FLEET SERVICES&lt;/u&gt;&lt;/span&gt;</p3t2>
    <p3t3>&lt;span class="one"&gt;Western Smash Repairs are specialists in motor vehicle fleet accident repairs. Over the past 39 years in business we have built a strong &amp;amp; reputable working relationship servicing a vast array of corporate and commercial vehicle fleets.&lt;br&gt;&lt;br&gt;With company vehicles constantly travelling on the road the unfortunate event of a motor vehicle accident is highly likely even being no fault of your own driver. It is our job to ensure the repair process is as hassle and stress free as possible for you. &lt;br&gt;&lt;br&gt;We understand the cost and inconvenience of having a fleet vehicle off the road no matter how short a time period, and therefore we are committed to offering a high priority service to all company fleets and returning vehicles back on the road in the shortest time possible, whilst not compromising the quality of our workmanship.&lt;br&gt;&lt;br&gt;No matter whether your company has only 1 or 2 vehicles or is a large corporate fleet of over 100 vehicles, the team at Western Smash Repairs are readily available to assist you through the repair process.&lt;br&gt;&lt;br&gt;Western Smash Repairs offers all corporate and commercial fleet clients:&lt;br&gt;&lt;br&gt;&lt;li&gt;Free Pickup and Delivery.&lt;br&gt;&lt;br&gt;Priority and dedicated service ensuring your company vehicle is back on the road quickly.  &lt;br&gt;&lt;br&gt;Free Detailed Quotations and advice which also can be arrange at your business premises or location of your choice.&lt;br&gt;&lt;br&gt;Free customer replacement vehicles both large and small including vans and utilities. (Subject to availability)&lt;br&gt;&lt;br&gt;Vehicle Inspections.&lt;br&gt;&lt;br&gt;Arrangement of fully qualified Independent Motor Vehicle Loss Assessors for self insured companies. (additional charges may apply)&lt;br&gt;&lt;br&gt;Regular repair updates to the company fleet manager and/or driver on the progress of your vehicle by clients choice of email, telephone or sms.&lt;br&gt;&lt;br&gt;Full Detailing &amp;amp; Buffing Services. &lt;br&gt;&lt;br&gt;Hassle Free Insurance Claims Processing.&lt;br&gt;&lt;br&gt;Written Warranty Card on Completion.&lt;br&gt;&lt;br&gt;Arrange and design a fully customised fleet repair solution to suit your business.&lt;br&gt;&lt;br&gt;Arrange accident glove box information packages for all your company fleet.&lt;br&gt;&lt;br&gt;&lt;b&gt;Western Smash Repairs are able to tailor a unique accident fleet repair solution specifically suited to your business no matter how big or small.&lt;/b&gt;&lt;/li&gt;&lt;/span&gt;&lt;b&gt;&lt;/b&gt;&lt;br&gt;&lt;br&gt;</p3t3>
    <p3t4>&lt;span class="three"&gt;&lt;u&gt;QUALITY POLICY STATEMENT&lt;/u&gt;&lt;/span&gt;</p3t4>
    <p3t5>&lt;span class="one"&gt;Western Smash Repairs was established in 1970 and has had a reputation for providing its customers with exceptional levels of service. This capability has been developed by understanding precisely what our client’s needs are, responding to them and exceeding these where possible.&lt;br&gt;&lt;br&gt;It is our policy to ensure that every commitment made to a customer, whether verbal or written is executed from acceptance to completion in a manner that sets and maintains a level of reliability and service consistent with, or in excess of the requirements and expectations of each and every one of our clients.&lt;br&gt;&lt;br&gt;The objective of the company is to be known as a leading company in the accident repair of motor vehicles and commercial and light trucks, in terms of service and reliability, and with a minimum of customer complaints in all aspects.&lt;br&gt;&lt;br&gt;Implementation of this policy is the responsibility of every employee starting with the Management team who make policy decisions and provide the necessary leadership to enable the appropriate customer focused action to be enacted throughout the company.&lt;br&gt;&lt;br&gt;Every employee is familiar with our quality policy and procedures, and all documents which have been implemented throughout the business and relevant to their work activities. All our employees are encouraged to make positive recommendations for improving and maintaining the Quality System.&lt;br&gt;&lt;br&gt;The entire quality system has the full support from our Directors and they ensure that our activities are controlled in a manner compatible with the effective achievement of all our obligations.&lt;br&gt;&lt;br&gt;Mario Gerzanics &lt;br&gt;&lt;b&gt;Managing Director&lt;/b&gt;&lt;br&gt;
&lt;/span&gt;</p3t5>
    <p3t6>&lt;span class="three"&gt;&lt;u&gt;ACCIDENT ASSIST &lt;/u&gt;&lt;/span&gt;</p3t6>
    <p3t7>&lt;span class="one"&gt;We understand being involved in a motor vehicle accident can be a very traumatic experience. Our aim at Western Smash Repairs is help make the repair process as easy as possible and return your vehicle to its pre-accident condition in the shortest time possible.&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;span class="two"&gt;Been Involved in a Motor Vehicle Accident. What Now?&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="one"&gt;If your vehicle is damaged during business hours, simply call us on &lt;/span&gt;&lt;span class="two"&gt;(02) 9624 5900.&lt;/span&gt;&lt;span class="one"&gt;&lt;br&gt;&lt;br&gt;For assistance or enquiries you can also email: &lt;a href="mailto:help@westernsmash.com.au"&gt;&lt;/a&gt;&lt;/span&gt;&lt;span class="oneC"&gt;&lt;a href="mailto:help@westernsmash.com.au"&gt;&lt;u&gt;help@westernsmash.com.au&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span class="one"&gt;&lt;br&gt;&lt;br&gt;Your call will be answered by one of our experienced team who will happily assist with all your enquiries.  Usually this will be your first time that you have been required to make a insurance claim or been involved in an accident, but rest assured our knowledgeable team is at hand to assist you through the whole process and answer any questions.&lt;br&gt;&lt;br&gt;If your vehicle is not driveable we will record all your details and arrange to dispatch a tow truck to have your vehicle collected. If a tow truck is already on scene, direct the towing operator of your choice to tow your vehicle to our accident repair facility located at118 Station Road Seven Hills NSW 2147.(Subject to your vehicle having full comprehensive insurance, these costs will be covered by your vehicles insurer).&lt;br&gt;&lt;br&gt;If your vehicle is involved in an accident outside of our business operating hours and is not driveable direct the onsite towing operator to tow your vehicle to their secure holding premises overnight and then to our repair facility the next business day morning.&lt;br&gt;&lt;br&gt;If your vehicle is driveable simply contact us during our business hours and we will make all arrangements for you to bring your vehicle in to our facility. If however you get your vehicle home or to your workplace and do not feel comfortable to continue driving your vehicle we will arrange to have the vehicle collected by one of our staff or a tow truck.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Insurance Claim Lodgement&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="one"&gt; You will also need to contact your motor vehicle insurer and lodge your accident claim. Most insurance companies today complete accident claim lodgement over the telephone. &lt;br&gt;&lt;br&gt;This will take approximately 10-15 minutes, so get yourself comfortable and ensure you have all your details and the other parties involved details ready.&lt;br&gt;&lt;br&gt;Your insurance company will ask you if you have your own preferred repairer. To take advantage of our benefits simply advise their representative Western Smash Repairs 118 Station Road Seven Hills and we will take care of the rest of the process for you.&lt;br&gt;&lt;br&gt;If you need any further information on claim lodgement and dealing with your insurance company, do not hesitate to contact our office for advice or assistance.&lt;br&gt;&lt;br&gt;Unfortunately accidents do happen. Please feel free to download and print our accident information leaflet to keep in your vehicle if any type of damage should occur to your vehicle. Your will find a dedicated area enabling you to record all the other parties details for which your insurer will require. &lt;/span&gt;</p3t7>
  </section>
  <section id="p4" name="CONTACT US">
    <p4t1>&lt;span class="two"&gt;Q: I have been involved in an accident. What do I do now?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Call our office on (02) 9624 5900 for immediate free accident assistance and information. If your vehicle is driveable, do not hesitate to drive it directly to our premises. Our friendly team will be on hand to assist you through the claim lodgement process and arrange a written estimate for your insurance company. If your vehicle requires towing either contact our office for assistance, or advise the towing operator at the accident scene to tow your vehicle to our premises. &lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: Can you give me a quote over the telephone?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Unfortunately not. With the complexity of motor vehicles today, we are unable to provide you with a guaranteed price or repair time frame without visually sighting the vehicle &amp; the extent of the damage. &lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: Do you provide a written guarantee for your repairs completed?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Yes. Western Smash Repairs provide a written guarantee for each individual repair completed. We have been in business for over 35 years and have stood by our guarantee since day one. Depending on your insurer our guarantee is also back by a lifetime warranty from your vehicles insurance company.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: When are you open?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Our office is open Monday to Friday 7.30am – 5.00pm.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: Does my insurance company need to sight my vehicle before it’s repaired?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Yes. Once we have completed a detailed written estimate, our administration staff will arrange an assessment by your vehicle’s insurer. All insurers require to visually sight the damage to your vehicle and the repairers estimate before any repairs are complete. Sometimes your insurance company may authorise you to complete emergency repairs prior to their representative sighting the vehicle.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: Somebody else hit my car. If I make a claim on my own insurance policy will I have to pay an excess? What about if the other party is not insured?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Not usually. If you can provide your insurer with all the details of the other party at fault, unless your policy states otherwise there usually will be no excess applicable to your claim. To avoid considerable delays and hassles with third party claims, it is much quicker to make a claim through your own insurance even if you are not at fault. Once the claim is lodged your insurance company will send their assessor to sight and approve the damage. Since you pay for a full comprehensive insurance policy, let their claims staff deal with recovering the money.  Your insurance company will offer the party at fault the opportunity to pay them for the total cost of damages or to make a claim on their insurance.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: What is my insurance excess? Do I have to pay it to you or my insurance company?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Your insurance excess is a cost imposed by your insurer, being the first part of the cost of repairs. This amount is usually stated on your vehicles current insurance policy. All excesses are different and are dependent on a number of factors including the age and experience of the driver.  Your excess is payable on completion of the repairs. In most instances we will collect the excess on your insurance company’s behalf and deduct it from the final repair invoice. You can pay this directly to your insurer, however it must be paid by the time repairs are completed. We are unable to release your vehicle until the insurance excess is paid.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q:  Will the paint match &amp; will you notice where my car has been repaired?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Motor vehicle refinishing today is a high skilled process and incorporates a mixture of highly specialised paints. All vehicles at Western Smash Repairs are refinished in a two pak baked enamel process duplicating the original manufactures specifications. We pride ourselves on the presentation and completion of our vehicle repairs and ensure you will be unable to notice where your vehicle has been repaired or a colour variation on completion. Unfortunately if your vehicles existing paint is extremely faded or dull or cracked, we are unable to duplicate this finish and therefore the repaired area will be shiny compared to the rest of your vehicle.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: Why can bumper bars and plastic components occasionally look slightly different on some vehicles?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Even with new cars if you look closely there is a possibility the bumper bars and plastic components may look slightly different to the rest of the vehicle. This can be because the plastic texture can be granular causing the appearance of a difference in colour shades. The paint solvent evaporation time between metal and plastic varies, with longer rates allowing the paint pigment additional time to float and therefore slightly darken the face of the colour.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: How long will the repairs take and how will I know when my car is ready?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Due to the extent and severity of accident damage the length of each individual repair can vary considerably from another. Our trained staff will advise you from the beginning the estimated completion time of the repairs to your vehicle. Please note we are also bound by the time it takes your insurance company to approve the repairs and your vehicles manufacturer to supply the required new parts. On some occasions if your vehicles manufacture does not have the part required in stock, this item may be required to be specially procured from overseas. Unfortunately this type of delay is completely out of our control. You will be notified of the progress of your vehicle from start to finish and any delay by your choice of telephone call, sms or email.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: My vehicle has been involved in an accident. Will it ever be the same again?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Western Smash Repairs has invested heavily in state of the art equipment to assist with your vehicles repair process. This teamed together with our highly trained repair technicians ensure your vehicle is returned to its pre accident condition or better.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: Do you provide replacement vehicles or can you arrange a rental vehicle?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Western Smash Repairs have a number of customer care vehicles available for clients use while their vehicle is off the road. These range from small hatchbacks, sedans to vans and Ute. Please note these are all fully insured and insurance conditions and excesses apply.  We also have a working relationship with a number of demurrage replacement vehicle companies whose details we can provide you with if you are not at fault in your accident. If you request a replacement vehicle when booking your vehicle for repairs, we will have one ready for your collection when you drop your vehicle off for repairs. (Subject to availability)&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: What type of payments do you accept?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;We accept all major credit cards (except Diners), cash or EFTPOS for payment. Western Smash Repairs do not charge a surcharge on any credit card payments. Company cheques are accepted only by prior arrangement with management. Unfortunately we do NOT accept any personal cheques. Any money owing is due in full on completion &amp; collection of your vehicle. Western Smash Repairs does not offer accounts on money owing.&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="two"&gt;Q: Can I select Western Smash Repairs as my preferred repairer?&lt;br&gt;&lt;br&gt;A: &lt;/span&gt;&lt;span class="one"&gt;Yes you can. When you lodge you claim with your vehicles insurer, be sure to advise them that you have your own preferred repairer being Western Smash Repairs.&lt;/span&gt;&lt;br&gt;&lt;br&gt;</p4t1>
    <p4t2>&lt;span class="one"&gt;Western Smash Repairs believes in giving back to the local community by supporting local sporting groups and charities. Our budget is limited and therefore unfortunately all requests cannot be fulfilled.&lt;br&gt;&lt;br&gt;Recently Western Smash Repairs was commissioned by aeromedical helicopter rescue service Careflight to help design and manufacture a crash rescue training simulator.&lt;br&gt;&lt;br&gt;This project was something completely different for the team, but after extensive man hours the finished product was a fantastic success and greatly received by the whole Careflight Team.&lt;br&gt;&lt;br&gt;Careflight use the simulator to train their retrieval doctors &amp; nurse in working on patients trapped in motor vehicle accidents. &lt;br&gt;&lt;br&gt;The concept was to convert a Ford Festiva body shell into a towable trailer which can be towed by any large sedan. The dash in the vehicle collapses to simulate a crushed patient. The 2 main cabin doors &amp; front screen are easily removable by one or two persons at anytime. For safety reasons all glass in the vehicle was replaced by Perspex sheeting. Other changes were also made to be able to simulate patients being trapped in the vehicle.&lt;br&gt;&lt;br&gt;As Careflight is a registered charity organisation, their budget was very limited for this project. Western Smash Repairs were more than happy to donate a considerable amount of labour and materials to this extremely worthwhile cause.&lt;br&gt;&lt;br&gt;We are very proud to have worked with Careflight on this project and hope our contribution assists their team in the saving of more lives.&lt;br&gt;&lt;br&gt;For further information on Careflight or to enquire how you can donate or purchase their fundraising bears please click on the attached link.&lt;/span&gt;</p4t2>
  </section>
  <section id="p5" name="CONTACT">
    <p5t1>&lt;span class="one"&gt;Western Smash Repairs &lt;br&gt;118 Station Road &lt;br&gt;Seven Hills NSW 2147&lt;br&gt;Phone:                               &lt;/span&gt;&lt;span class="oneC"&gt;02 9624 5900&lt;/span&gt;&lt;br&gt;&lt;span class="one"&gt;Fax:                                    02 9624 7839&lt;br&gt;Email:&lt;a href="mailto:info@westernsmash.com.au"&gt; &lt;/a&gt;&lt;/span&gt;&lt;a href="mailto:info@westernsmash.com.au"&gt;&lt;span class="oneC"&gt;&lt;u&gt;admin@westernsmash.com.au&lt;/u&gt;&lt;/span&gt;&lt;span class="one"&gt;&lt;/span&gt;&lt;/a&gt;&lt;br&gt;Accident Assist Enquiry:&lt;a href="mailto:info@westernsmash.com.au"&gt; &lt;span class="oneC"&gt;&lt;u&gt;admin@westernsmash.com.au&lt;/u&gt;&lt;/span&gt;&lt;/a&gt;</p5t1>
    <p5t2>&lt;span class="two"&gt;Business Hours &lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;span class="one"&gt;Monday – Friday 7.30am – 5.00pm&lt;br&gt;&lt;br&gt;Please do not hesitate to contact us on the above phone numbers, if not alternatively please complete the details and one of our customer service representatives will be in contact.&lt;/span&gt;</p5t2>
  </section>
</root>