Services
In the unfortunate event of you are involved in a motor vehicle accident, let the team at Western Smash Repairs remove all the stress and hassle.
Western Smash Repairs management team can offer advice in all aspects of the repair process and our fully trained and qualified estimators are able to provide written detailed quotations while you wait.
Our friendly administration team are readily available to help you where needed in the arranging of the necessary paperwork involved with your insurance claim and the booking process involved with the repairing of your damaged vehicle.
At Western Smash Repairs you can contact us 24 hours, 7 days per week to initiate any of our services including;
- Free detailed written quotations.
- Specialist repairs of minor or large impact collision repairs to motor vehicles, light trucks, 4WD vehicles and chassis repairs.
- Arrangement of late model customer replacement vehicles including tradesman vehicles. (conditions apply and subject to availability)
- 24 hour, 7 days towing service.
- Paintless Dent Repairs.
- Minor Scratch and Touch up Repairs.
- Full Detailing and Polishing Services.
- Windscreen Replacement.
- Arrangement of Window Tinting, Wheel Alignments, Tyre and Wheel Replacement of Repairs.
- Arrangement and Lodgement Assistance with Insurance Claims.
Technology and Facilities
Quality motor vehicle accident repairs require the most modern and advanced technology and equipment from around the world combined together with the expertise and knowledge of our fully trained technicians.
Western Smash Repairs has invested heavily in the purchase and maintaining of the latest equipment and facilities to help with your vehicle's repair process.
Some of which includes:
- Three state of the art Swedish Caroliner chassis straightening and measuring systems
- Two downdraft spray booths and backing ovens for the painting of vehicles and components in a dust free temperature controlled environment.
- Separate ventilated paint mixing and preparation room.
- Autorobot electronic measuring system
- Digital Imaging quoting system.
- One x FAN Inverter Water Cooled Spot Welder to reproduce original factory welds.
- Two x FAN Water Cooled Spot Welders.
- FAN mig brazing welding equipment.
- Miracle Repair System Technology.
- Paintless Dent Technology.
- Air Conditioned Customer lounge and waiting area.
- Separate body repair and paint refinishing divisions
- Fully alarmed and undercover premises in which all clients vehicles are secured outside of business hours.
- Fleet of Customer replacement vehicles.
Corporate & Fleet Services
Western Smash Repairs are specialists in motor vehicle fleet accident repairs. Over the past 39 years in business we have built a strong and reputable working relationship servicing a vast array of corporate and commercial vehicle fleets.
With company vehicles constantly travelling on the road the unfortunate event of a motor vehicle accident is highly likely even being no fault of your own driver. It is our job to ensure the repair process is as hassle and stress free as possible for you.
We understand the cost and inconvenience of having a fleet vehicle off the road no matter how short a time period, and therefore we are committed to offering a high priority service to all company fleets and returning vehicles back on the road in the shortest time possible, whilst not compromising the quality of our workmanship.
No matter whether your company has only 1 or 2 vehicles or is a large corporate fleet of over 100 vehicles, the team at Western Smash Repairs are readily available to assist you through the repair process.
Western Smash Repairs offers all corporate and commercial fleet clients:
Quality Policy Statement
Western Smash Repairs was established in 1970 and has had a reputation for providing its customers with exceptional levels of service. This capability has been developed by understanding precisely what our client's needs are, responding to them and exceeding these where possible.
It is our policy to ensure that every commitment made to a customer, whether verbal or written is executed from acceptance to completion in a manner that sets and maintains a level of reliability and service consistent with, or in excess of the requirements and expectations of each and every one of our clients.
The objective of the company is to be known as a leading company in the accident repair of motor vehicles and commercial and light trucks, in terms of service and reliability, and with a minimum of customer complaints in all aspects.
Implementation of this policy is the responsibility of every employee starting with the Management team who make policy decisions and provide the necessary leadership to enable the appropriate customer focused action to be enacted throughout the company.
Every employee is familiar with our quality policy and procedures, and all documents which have been implemented throughout the business and relevant to their work activities. All our employees are encouraged to make positive recommendations for improving and maintaining the Quality System.
The entire quality system has the full support from our Directors and they ensure that our activities are controlled in a manner compatible with the effective achievement of all our obligations.
Mario Gerzanics
Managing Director
Accident Assist
QUALITY POLICY STATEMENT
We understand being involved in a motor vehicle accident can be a very traumatic experience. Our aim at Western Smash Repairs is help make the repair process as easy as possible and return your vehicle to its pre-accident condition in the shortest time possible.
